Get callerId

I am working in a project for Fast-Food shops and i want to get the incoming call number.

Is there a way to get the caller's id number and use it to an application?

Any help please?

Thanks in advance!!!! 

If you're intending to do this from scratch, you can first find out more about AT Commands....AT commands are relatively simple commands to grasp, but to do a robust app from scratch, it'll take some time.

How does callerID work with a web application? Have you considered how the chain of communication is going to flow?

Think if you google, you probably can find quite a number of articles. Since I am interested in anything that I have not tried, here are my findings.

Here's is a website that teaches you how but you probably need an earlier version of Visual Studio or add reference to the COM object.

Part 1: The EXE in VB6 - http://www.15seconds.com/issue/020626.htm
Part 2: The Web Service - http://www.15seconds.com/Issue/020813.htm
Part 3: Putting It Altogether - http://www.15seconds.com/issue/030128.htm

More of the control used above: http://www.developerfusion.co.uk/show/21/1/ and http://support.microsoft.com/kb/823179
You can download the old VB6 libraries here: http://www.ppreview.net/Forum/topic.asp?TOPIC_ID=245

However, good news is that .NET 2.0 comes with the SerialPort Class. You can find out more at http://msdn2.microsoft.com/en-us/library/system.io.ports.serialport.aspx which you might want to try first. Some tips can be found here at http://www.thescripts.com/forum/thread370707.html and http://support.microsoft.com/kb/904795/.

Hope that all these information is useful. Good luck!

I found useful information and i think they will help me.

Thanks all of you for helping me.

That is assuming it is only one phone line connected to one modem to one computer. In a fast-food call centre you are going to route calls through a PABX to a number of terminals. We have tried to implement something more than 4 years back using basic caller-ID capturing hardware - and I really mean basic - and the effective conclusion was you need some specialised hardware from the vendor if you want to anything more fanciful like serving a room full of telephone support personnel.